Return & Exchange Policy

Please note that there is no refund/return/exchange for all items ordered from Aiababy's online store, please be careful to confirm the relevant items when ordering. We will only exchange the goods being wrongly delivered, while the goods should be kept in original selling condition and packaging should never have been opened, the goods with incomplete package will not be exchanged.

Receipt Notes:

When receiving the goods, please sign on the receipt to confirm. Please open each box carefully and count by package/piece, if you have any questions, please contact us as soon as possible for follow-up. (For the convenience of transportation, the goods have the opportunity to be re-packed and sealed with the original sealing tape)

 

✉ Customer Service Email: bbclub@Aiababy.com

Office Hours: Monday to Friday 10am to 5pm | Closed on Saturdays, Sundays and Public Holidays